Helpdesk Support Specialist

Posted 4 days ago

Responsible for carrying out all tasks on telecommunication equipment and network infrastructure on field sites.
Assists during planning and execution of projects and assures the completion of the job including material specification and documentation.
Responsible for the promotion of a safe work environment.

Diagnose, troubleshoot, and resolve physical layer cable connectivity (copper telephone, network twisted pairs and fiber optical).
Diagnose, troubleshoot, and resolve TV, CCTV, Radio/SAT problems.
Address technical problems with (LAN) including Wi-Fi.
Troubleshoot network and telephone sockets and patch panels.
Address telephone, dect phones and VOIP issues.
Configure new phones, dect, CCTV, and Radio.
Set up, support, and troubleshoot multimedia equipment, -videoconference, TV and beamers in training and conference rooms.
Contribute to creating and updating ICT documentations and knowledge base information.
Follow ICT internal workflows, guidelines, and policies.

High diploma or higher certificate in Information Technology or Telecommunications.
Minimum of 3 years telecom work experience.
Intermediate English language.
Building up knowledge with self-study learning concept.
Ability to work under pressure.
Creative problem solving.

(THIS VACANCY IS ONLY APPLICABLE FOR LIBYAN NATIONALS)

Applications must be submitted not later than February 7, 2024.

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